Hi, I’m Thaniel.
I help organizations navigate ambiguous problem spaces through mixed-method research that drives (product) strategy and business decisions.
Case Studies
Civic Tech
UX Research, Workshop Facilitation, Product Documentation & Strategy
A 0 to 1 project. Led the research and design of an Emergency Rental Assistance Program platform for a large metropolitan county during COVID.
AI Civic Policy & Service Design
Service Design, Workshop Facilitation, Service Blueprint
A service design project to develop and run an AI workshop to refine and inform the City’s AI policy.
Foundational Research for 0-1 consumer product
UX Researcher, Product Strategy, GTM
A 0-1 project buidling the product strategy for a consumer marketplace.
Civic Enterprise System Procurement
UX Research, Workshop Facilitation, Product Documentation & Strategy
A UX research project to create the product strategy and requirements for procuring a new Animal Shelter enterprise system for the City of Austin.
Civic Design Principles and Capacity Building
Design Principles, Design Maturity
Co-led the development of Design Principles and design maturity evaluation for the City of Austin Digital Services & Strategy team.
Coming soon…